DELIVERY INFORMATION
At Axioma, we are committed to giving our customers the best shopping experience.
FREE SHIPPING WITHIN MALAYSIA WITH OF ORDERS OVER RM100
No promo code required - free shipping is automatically applied at checkout when your purchase more than RM100 in a single order.
Free shipping is not available for orders delivered outside Malaysia.
DELIVERY COSTS
Shipping for orders over RM100: FREE
Standard shipping below RM100: West Malaysia RM10 ; East Malaysia RM15
WHEN CAN I EXPECT MY ORDER?
All orders shall be processed within 3 working days. Once processed, estimated delivery time is 1-2 business days.
DELIVERY VIA:
West Malaysia: J&T Express
East Malaysia: J&T Express
There may be delay in delivery of orders placed during peak trade periods.
DELIVERY CONDITIONS
Post office boxes: Please note that we cannot deliver to a post office box address.
Receiving your order: Please note that you or someone will have to sign receipt for your order. If you are not at the delivery address at the time of delivery, the postal carrier will provide a notification card advising you of the local Post Office from which you can collect your order parcel. Delivery is subject to the terms of the relevant postal service. While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us.
Out of stock items: If any items in your order are out of stock at the time your order is packed, we will notify you via email and refund you for those items.
